A half day programme which addresses the strategies that help create a more inclusive work environment and help prevent behaviour and processes that discourage and impair performance.

KEY TOPICS

Examine what micro-messages are and how we create an impression of ourselves, how others receive that impression
Examine the self-fulfilling prophesy (perceptions, labels and actions) and how it affects us
Examine why we accept negative micro-messages and how to stop this
List examples and discuss. Why it is important to name them
Examine sender and receiver aspects of negative micro-messages
Look at strategies to change negative micro-messages to positive ones
Strategies for improved team building

COURSE OBJECTIVES

By the end of the course participants will be able to:

recognize positive and negative micro-messages
understand the impact of micro-inequities on the individual, the team and work performance in general
utilize strategies that help create a more inclusive environment
choose from a variety of options on how to address micro-inequities in the workplace
understand how micro-inequities relate to issues of diversity
understand the ethos of The Power of Small